You now have access to a 24 hour 7 days a week
Nurse Assist Phone Line.
It’s simple – just call the toll-free number on the back of your new Medical
Identification Card.
Now you can talk to a Registered Nurse any time day or night. A caring professional can help you make informed decisions about your family’s health. Nurse Assist Line can give you peace of mind and help when you:
Wonder whether you need to make an appointment.
Need information about medications, medical tests, or procedures.
Want to learn how to take care of a new or chronic condition.
Want to find ways to talk more effectively with your healthcare provider.
Have questions about how you or your family can stay healthy.
Staying healthy starts by asking questions and getting up-to-date information.
When you need answers, Nurse Assist Line is there for your. No question is
too simple or too complex. Our Registered Nurses can answer questions such
as:
“My child has a cough and a cold. What can I do to help her feel better? When
should I take her in for an appointment?”
“My mother had high blood pressure. Does it run in families? How would I
know if I have it?”
Some health problems are more complicated than others. Our nurses can help
you understand risk factors and treatment options. They work with you so that
you and your healthcare provider can make the best decisions for your lifestyle;
I have just been diagnosed with breast cancer. There are so many treatment
options. How do I figure out which is best for me?”
“I was told I need a liver biopsy. What will this involve? Do I have to go to the hospital? Will I be able to drive myself home afterwards?”
Nurse Assist Line can help make it easier for you to talk with your healthcare
provider. Our nurses can help you understand your provider’s instructions
or develop a list of questions to ask. If you are looking for a specific type
of provider, we can help you decide what’s most important when;
I just received a prescription for a new medication, but I’m not sure what
it’s for.”
“I just found out I’m pregnant. Do I need to see a specialist, or can I keep going to my regular doctor? What other options do I have?”
“I was just told I have hypertension. Isn’t that the same as high blood pressure? Is there anything else I can do in addition to taking my medication?”